Coaching develops patients’ skills in preparing for a consultation, deliberating about options, and implementing change. Trained facilitators, who are supportive but do not make decisions for the patient, coach patients before or after an encounter with a clinician. Coaches are often nurses, but they may also be other health professionals or trained patients. Coaching is provided face to face between individuals or groups, or over the telephone, email, or internet. Human interaction is usually involved, but automated coaching using telephone or e-tools is evolving.
Source: O’Connor AM, Stacy D, Legare F (2008) Coaching to support patients in making decisions. BMJ 2008; 336: 228. BMJ 2008; 336 doi: https://doi.org/10.1136/bmj.39435.643275.BE (Published 31 January 2008).
Example of the term in use:
Health Coaching, which is one form of self-management support, is designed to empower patients within the health care setting and in their daily lives. Within the health care setting, empowerment is characterized by voicing concerns, asking questions, providing information about home monitoring, and collaboratively developing care plans. In their daily lives, empowered patients are more likely to adhere to treatment plans and engage in lifestyle changes to effectively manage their chronic conditions.
Willard-Grace R, DeVore D, Chen EH et al (2013) The effectiveness of medical assistant health coaching for low-income patients with uncontrolled diabetes, hypertension, and hyperlipidaemia: protocol for a randomized controlled trial and baseline characteristics of the study population. BMC Fam Pract 2013; 14: 27. Published online 2013 Feb 23. doi: 10.1186/1471-2296-14-27